Refund policy

We'll be happy to offer a return or replacement within 30 days of receipt on damaged items. Please note, refunds will not be offered on final sale products. If you received a damaged item, contact us at info@adriannemarie.com with a photo of the item to receive a refund or replacement. Note there is a flat $5 shipping fee to return.

If you are not completely satisfied with your purchase, we also offer exchanges or store credit within 21 days of you receiving your order. To start this process, please contact us at info@adriannemarie.com. Note there is a flat $5 shipping fee to return

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@adriannemarie.com.